If your PlayTV app is crashing while watching the live TV and coming back to the main home screen. 

Then you will need to try the IPTV Smarters Old App Version in your device.

Instructions to download the app

Step 1: Go to Main Home Screen of your Firestick > Click Find and then click on the Search button. Search for Downloader and open it

Step 2: Please Enter this code in the DOWNLOADER 78522 and then Click on GO.  Or Alternately if you need the App apk link. Here’s the link to download the app
https://www.iptvsmarters.com/smarters.apk


Step 3:
Install and open the IPTV Smarters pro and Select option Login with Xtream Codes API


Step 4
Then enter the username, password and portal URL that is provided to you from our side and click Add User
  And then simply you can download your Live TV, movies and series etc.

This alternate app version should definitely fix the issue of the app crashing that is happening in your devices.

For IPTV Smarters App (Old Version): 

App link to download – https://www.iptvsmarters.com/smarters.apk
Downloader code – 78522

If the issue persists, you can try this alternate app which is GSE IPTV:

GSE IPTV Download link: 

gsesmartiptv.com

After install, simply open and you will have the option to put your username, password and portal URL